Your bike is an important part of your lifestyle. Velocare will ensure that it stays that way by providing hassle-free coverage.
Even though your wheel-to-wheel manufacturer's warranty is exceptional, there are a few things that are not included, such as parts failure from normal wear and tear. Velocare goes above and beyond the manufacturer's warranty by offering 3 to 5 years of worry-free riding. If it fails*, Velocare will replace or repair it.
Just like the name implies, we take care to keep you riding, and if a part fails, bring your bike to a participating Velocare service location and they will handle the service authorization, provide the required service, and get you back pedaling in no time. There are no out-of-pocket expenses, no deductibles, and no hidden costs. Pick up your repaired bike, shake hands, and go pedal. It’s Velocare.
Bicycle part failure** will occur naturally due to use and aging of your bicycle - Velocare has you covered so you can keep pedaling.
Your bicycle is built to exacting standards and will give you years of enjoyment, and with the purchase of a Velocare plan you will have additional 3 to 5 years of worry-free service so you can ride with peace of mind knowing that no matter what bicycle part fails*, Velocare will repair or replace it.
* Velocare covers various bicycle components and accessories attached to the bicycle frame, at the time of sale, for failure through normal recreational riding.
** Parts failure does not cover regular maintenance, frame, brake pads, tires and tubes, or batteries. The frame is always subject to manufacturer's warranty.